Getting started

• Introduction
• Step 1: Register Organization
• Step 2: Configure Booking System
• Step 3: Configure Organization
• Step 4: Setup Naso
• Evoko Naso user guide - how do I use the screen?

Documents

• Using Interactive Maps
• Evoko Naso Security White Paper
• Evoko Naso Technical Specifications
• Evoko Naso Mounting Instructions

Administrators: Room/Desk Management

• How to enable RFID functionality with the Evoko Naso?
• Create a New Room
• Change Automatic Desk Release Time
• Create a New Desk
• Deleting a Desk
• Setting up an All Rooms Distribution List (Bulk Import)

See all 13 articles

Administrators: Vistor Management

• Create a Location
• Setup Guest Types
• Setup Terms & Condition
• Setup Host Notifications & Uploading a Logo For Email Header
• Setup Guest Types
• Setup Visitor Display Appearance

See all 9 articles

Administrators: Using Notifications

• Checked In Reminder
• Booking Reminder
• Booking 24 Hours Reminder
• Booking Expiry Reminder
• Cancel Booking Warning
• Cancel Booking

See all 11 articles

Administrators: Using Insight Reports

• Bookable Desks Insights
• Contact Tracing Insights
• Meeting Room Insights

Administrators: Bluetooth Low Energy Sensors

• About Bluetooth Low Energy (BLE) Beacons
• Setting Up Beacons for a for a Desk/Room/Huddle Space
• Configuring your Beacon Sensor Hardware

Administrators: Catering Management

• Room Layouts
• Catering Options
• Event Types
• Catering Policies
• Concierge Team Members

Users: Interacting with the Naso

• Book an Instant Meeting on the Naso
• Book a Future Meeting on the Naso
• Report Broken Equipment on Naso
• Check-In to Meeting on the Naso
• Editing an Ongoing Meeting on the Naso

Users: Booking Room/Desks - Mobile

• Create a New Room Booking
• Automated Meeting Room Check-In
• View Existing Room Bookings
• View a Meeting Room Location on a Floor-plan
• Cancel a Room Booking
• Create a New Desk Booking

See all 9 articles

Users: Using the Naso Outlook Add-In

• Find Available Rooms
• Find Available Desks
• Install Add-In for a Single Instance of Outlook
• Install Add-in via Office 365 (Centralized Deployment)

Users: Using the Naso Guava App (Visitor Management)

• Sign In - Vistor
• Sign In - Employee
• Sign Out

Troubleshooting

• How do I update the firmware on the Evoko Naso device?
• How do I collect Naso Device logs from the Naso panel?
• How do I use the Demo mode on the Evoko Naso?
• How do I perform a factory reset on an Evoko Naso?
• Meetings in Exchange being automatically cancelled?

Frequently asked questions

• What are the minimum support environments?
• What permissions does Evoko Naso need from Microsoft 365?
• What controls names appearing in the user list?
• Error claiming Naso using the SetApp
• How do I change my password for Naso Services?
• Does Evoko Naso work on Macs?

Release Notes

• Release Notes 2021 AUGUST 17
• Release Notes 2021 APRIL 29