Remote upgrade, Monitoring and Statistics is features that is part of what we call “EVO functionality”. When using the EVO features, you will be able to upgrade the Room Managers remotely instead of via a USB stick, you can monitor and extract valuable statistics from the Room Managers via the Evoko Control Panel.
All information/data regarding the EVO features is sent and received through a user account dedicated to the EVO features which we call a “Remote Management account”. It’s important NOT to use an actual user account for the EVO features since this account will receive a large amount of emails and interferance with the account could compromise functionality.
When doing a remote upgrade, the Remote Management account will send out an email to each Room Managers resource account with several zip file packages that together contains the upgrade. When the email is received by the resource, the Room Managers will start to upgrade themselves (one per minute, to limit the pressure on the mailserver), once the upgrade is completed the Room Manager will reboot.
The Room Managers status can be monitored via the Evoko Control Panel under the tab “Monitoring”. Depending on your configuration, each Room Manager will send an update (email) to the Remote Management account each 15 min, 1 hour, 3 hours and 1 day which later will be read by the Evoko Control Panel.
Under the tab “Statistics” in the Evoko Control Panel a document (.xlxs) containing raw data/statistics of your rooms can be exported. Each Room Manager will report (email) its statistics each day prior to going into sleep to the Remote Management account which later will be read by the Evoko Control Panel.
Enabling EVO functionality
EVO functionality is supported by the following booking systems:
- Office 365
- Exchange 2016
- Exchange 2013
- Exchange 2010
- Exchange 2007 (Only EWS, NOT WebDav).
If you’re using any of the supported mail servers you can enable the “EVO functionallity” under the tab “Start” in the Evoko control panel.
Enabling EVO will expand the settings under the tab “System Properties”, this is where the Remote Management account is assigned.